It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. It may take up to 30 days before we are able to review your claim. Click Close and Add Documents to go back and add them now. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. All attendees must conduct themselves properly at an event. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. mail Disabled seating is incredible on all levels of the arena. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. All photography, filming and other recordings of the event are PROHIBITED. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. It doesn't apply to housemates who aren't family members or due to attend the event. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Took about 5-6 weeks and lots of following up but did get all my money back. (United States) If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Upon your payment in full, you shall be entitled to the tickets you have purchased. Click here. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. They lure you into buying the insurance but little did I know that a refund will be issued . With a simple integration this product has gone from strength to strength enabling AXS . Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. We make no representations or warranties about the quality of your watching experience or your display. Yes - If customer is prevented from attending because of a government mandate, this is covered. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Problem is I cant attend the event anymore :( so I cant get a refund. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? AXS or the Client may send a summary of your purchase to the email address you provided to our Service. It's all a fan needs, all in one app. IT IS NOT AN INSURANCE POLICY. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. I don't know why LiveNation pushes them, but it . How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot We also give them access to 24/7, multilingual . When did you become aware that you were unable to attend the Event? For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Are you looking for comprehensive cover for Covid cancellations? If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. - AXS Help Centre How can I make a claim for my Ticket Insurance? However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. E-mail address is required to create an account. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. In these cases, customer service will attempt to contact you, using the information we have on file. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Therefore, we ask for: A completed medical confirmation form. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Has anyone experienced anything similar? Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . Coronavirus: Ticket refunds won't happen for many postponed concerts It's all a fan needs, all in one app. or was there no option for you? Uber Insurance Card Or Enrollment Form - All Insurance FAQ If I have Allianz ticket insurance and miss an event, can I get a refund? We will notify you by email if this box office collection is required. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com Please note that we are currently unable to process postal documents. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. IP: 141.94.161.174 The truth is that paying for insurance to guard against this is a waste of money. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. How do I cancel Event Ticket Protector Insurance? - Ticketmaster This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Shipping information, if any, is provided at checkout. Stagecoach Festival 2023 Refunds for rescheduled events are up to the artist, team, venue, or promoter. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. You should receive a confirmation after concluding your transaction. If I have Allianz ticket insurance and miss an event, can I get a refund? Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. If you have not received your tickets 3 days before your . We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. . Only items purchased on the AXS official website can be returned for refund or exchange. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Pick your exact se. How do I get my . On one occasion I got as far as selecting the insurance. NEVER AGAIN! You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I cannot access the Insurance company. A per-order delivery fee may also be assessed, depending on the delivery method. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. Peter Kay tickets --. So please be as cautious as possible when going through AXS. has anyone ever gotten a successful refund on an axs ticket? No forms, no IDs, no complications. A refund AXS the company right which she bought the tickets sent via an email telling. a very friendly member of staff :) Date of experience: 16 February 2023. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. They will pursue AXS who in turn, will keep your money. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. 1999-2023 PayPal, Inc. All rights reserved. Please be advised we will require a copy of the death certificate to be attached. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. A scan or clear photograph sent by email is acceptable. Did the same happen to you? File a Claim | Allianz Global Assistance - Allianz travel insurance So I decided to treat myself and girlfriend to VIP tickets. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Cookie Notice Any restrictions on transfer or resale will be communicated to you (e.g. Please visit our help page or contact customer support for assistance. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. The document details need to meet the requirements of your Booking Refund Protection. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. This tracks your activity using third party cookies. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. How do you send documents to Uber? Reddit and its partners use cookies and similar technologies to provide you with a better experience. For tickets to events located in the United States, the Service is operated by AXS Group LLC. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. You are urged to review all pages displayed during your completion of a purchase. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim You may also be linked to a third-party site, which is not affiliated with our Service. Terms and conditions of sites linked to by or from the Service may vary by site. Apply for a refund. However, it is not clear if this would cover government advice. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. Fan Update. Will ticket | Stuff for Sale - Gumtree If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. x, Hello! Hey did you end up filing a claim with Amex? You have chosen AXS Mobile ID as your method of delivery for your tickets. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Privacy Policy. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . ADDITIONAL TERMS. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. Any ticket issued via the Service is a revocable license. AXS refusing to refund ticket cancelation insurance - PayPal Community OH MY FUCKING GOD! found at the bottom of this page. Event date, time, talent, participants and rosters are subject to change without notice. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. Because almost every single time I go through them, its a battle to obtain my ticket. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. SAFETY AND SECURITY. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. DE PSA: Be careful using AXS when purchasing your tickets x, Footer.languageSelector.ja-jp.greeting Why you might ask? Klicka hr fr att kontakta oss. Spent most of yesterday trying for the new show tickets. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Buying Tickets - AXS Help Center Below are some pointers we hope you'll find useful! Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. Performed analyses related to call center and ticket insurance costs. We all hate lines. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). How do I file a claim and get a refund if I have ticket insurance? Reddit and its partners use cookies and similar technologies to provide you with a better experience. By Insurance Site July 2, 2022 July 2, 2022. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. I can't go to a concert anymore, any tips to ensure i get my money back? BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. How can I make a claim for my Ticket Insurance? - AXS Help Centre By using the Service, you agree to the Privacy Policy and Terms of Use. IP: 161.35.97.149 I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. . Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Footer.languageSelector.ja-jp.region AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites.
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