Please help!! Compact Refrigerator - Silver. Fridge cost around $2,000. sears is junk. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Apparently this is a fridge built by LG for Kenmore. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Beautiful. He then set up an appointment for May 9th. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. However in less than two years the compressor died on our new expensive Kenmore elite. Manufactured in: South Korea. I contacted Sears warranty they sent a technician out today 10/2/19 I was told it would cost me $495 to fix the problem. We call Sears to have a service person come out and make the repairs. It is still covered under manufactures warranty but does not cover food loss. Just learning about Kenmore/LG refrigerators. Thank God we have a home warranty! I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. These two businesses are crooked!!! Kenmore kept saying Warranty and I kept saying Recall. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. Expect to repair again in about 2 years. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.74023411. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! That would be LG. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. So disappointed, being a stroke survivor on a. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. This was all right before Thanksgiving. They tell me there is no recall for this issue. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Bought a Sear Kenmore Elite 3 door Counter Depth. now the ice maker fan has another error. SEP 20th, 2016 with home delivery and installation, has just failed to cool on July 9th, 2019. Not expectable. 795.74023.411 on 8/7/2015. This is not even 5 years for this unit. After leaving the refrigerator compressor did not reach the point of cooling or freezing. He is going to replace it at the cost of $1370.00. I am guessing it will be $350 on labor based on Sears estimate. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. Sears has TERRIBLE customer service. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . Purchased 5/10/13, and we have had to go purchase another refrigerator. So far 2 compressors, the condenser and dryer and freon have all been replaced. Sears was no help. How I long for the good old days, when American made products were made reliable. My LG refrigerator Went out the compressor is bad. Someone needs to be held accountable! Production date says 2019.05. I have photos. 4/28/20. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! Or replace it. Water leeks from the bottom freezer out onto the floor. External Dimensions. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. If there is class action, what do we need to be part of it? 2 Pack Refrigerator Spring For Kenmore Elite Compatible With 795.741053.010 795.71063.011 Counter Clockwise Wound Door Repair French Heavy Duty Steel. Can't believe they are getting away with this issue. He used to work for LG and he refuses to see their clients as they never pay. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Took 3 repair calls to fix no parts untrained tech. Refrigerator was not cooling then noticed freezer was not freezing yesterday. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. Complete list of Sears / Kenmore Elite Refrigerator complaints. Went through Samsung Class action on my Samsung now this refrigerator is junk too. I paid over $3000 for it and the compressor has completely failed. He had nothing on his truck. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. 2015 Kenmore Elite Model 795.72483.410. The Kenmore/LG brand will no longer be a product used in ours, any family members or any friends households ANYTIME SOON! It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! I owned for about 5 years. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. June 2019 does not work, lost everything in it. Pure frustration! I purchased this new in October 2017. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. Again now March 2020 same issue. I am highly disturbed by this. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. It stopped working May 2015. I AM LIVID!! Id love my money back . Ill never deal with seers series home warranty seers home services as soon as my contract is up. Same issues. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. the problem is not the ice maker because that has been turned off. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. I'm being told the compressor is on back order so it could be a while. ft. 2-Door Compact Refrigerator - Stainless Steel. LG needs to be investigated thoroughly. He suggested we get in touch with LG and have them come and check it out. He said $1200 to repair it. That is UNACCEPTABLE! 4 years old and a really Bad time in our life. The. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Even though the compressor is under warranty, it will cost approx $1500 for this repair. Performed tests on the PCB and all good, Found issue with compressor. To the group of investors who bought out Sears, you can stick this brand up your giggy! It's only been a few years. I plan to visit the vendor an see if they can produce a copy for me. It replaced a "cheap" fridge that was still working 10 years after we bought it. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. It's only 3 1/2 years old. NEVER ever would I recommend LG. One LG rep was as rude as rude could be. They last about 2 years and are unreliable. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Rented a small fridge ( 60.00 for 2 weeks). The fridge stinks and we have lost over $1000 of food. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. As of today October 31 I am still out a refrigerator. But just want to let everyone know what a defective product this is. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. I purchased Kenmore Elite refrigerator 2017. It will take a week for tech to look at the compressor. The Refrigerator started working again some time later, but has now failed again. My question is, it is a recall for that door condition. Refrigerator delivered, as a replacement for same model, on 5/23/15. Still no refrigerator. Was told the compressor overheated & refrigerant leaked out. Same complaint. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. Refrigerator stopped working March 2020. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? The seller bought in 2014 and compressor is still under warranty. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. It was replaced on 10/19/2021 at a cost of $1,055. Model 795.7133.410. We have photos of the thermometers and of all the defrosted food. I am still fighting for a replacement. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Now my question is Did they think the refrigerator would fix it self? Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Step 6: Finish Up. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. I will continue to search for submitting a proper claim. Replaced FF evaporated. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. Kenmore elite refrigerator compressor bad, company wont repair or replace. I freaked out and after much research and 100's of calls had a tech come out on 8/14. I would really like to be part of any law suit against LG to try to recoup some of our money. Took 1 week to get someone to look at it. LG service is no help they are stating unit is out of warranty. Single Ice Maker. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. Postal lady knew us and the problems we were having so she delivered. Serial #811kr00668. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. The Kenmore Elite 30.6 cu. He was retired and had just found out he had a terminal illness. what is the 33 for? Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. I purchase a Kenmore Elite refrigerator in 2016. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. Do we qualify for the class action suit? My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? I had to actually take a picture of my inside label of frig with the warranty book next to it! 2,800 dollars. It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. Still waiting for parts and unit to be repaired. I bought a Kenmore Elite in May 2014. This makes it he second one I have bought in the past 10 years. What the heck do we do in-between. At $2500+ Supposedly elite refrigerator. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. Its frustrating because the English of the people we spoke with is not very good. Since then it has been a down hill spiral with so many problems. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. You can remove tube and unfreeze and replace and it will freeze back up again. Thanks Debra Sapp. Not to mention tech said it would be over a month before they could come back to replace it. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. You can see by looking online about the failures over and over again. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. Lots.of waisted food!!! Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. LG Refrigerator freezer model number LMXS30776S. Is this refrigerator model in any kind of recall. I purchased it on July 4 of 2018 and it just stopped working two days ago. We purchased our Kenmore Elite 7/18. We bought an LG french door and 6/7/19 the compressor went out. This mode is navigated by pressing two buttons on the display panel. Amazon.com: water filter kenmore elite 795. . I have a Kenmore Elite LG refrigerator. The repair tech said the LG compressor was shot but not worth repairing. Ice melted and fridge no longer cooling. My fridge still had all the plastic on all the drawers as it had not been used. Tech replaced compressor to no avail. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. I called and was informed that my warranty expired on april 30, 2018. The fix may be as simple as replacing the light bulb in the refrigerator. Scheduled appt for repair 4/17/20. Wrong color than advertised, and won't keep ice-cream cold. Don't use either!!!!!!!!! She is widowed so her refrigerator does not get used as would a normal size household. Tech support check and schedule tech to come out today. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. I asked person if he knew difference between Warranty and Recall. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. The compressor was confirmed by an independent repair man as needing to be replaced at the cost of nearly $1200, today, October 21, 2022. It is alleged that the compressors fail on the refrigerators within the first ten years of use. Simply outrageous will never by LG anything again. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. Compressor is under warranty but I am told that the labor charge is going to be close to $450. The repair places around here stopped because they would replace parts and the frig still didn't work. You got it, I would have to pay again. If anyone starts a class action lawsuit pleas include me in that group!! No wonder Sears went bankrupt. Thats ridiculous to me. Called sears and emergency appointment set up for week later! Service center in Philippines was awful. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. . We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. We will never buy from LG or Kenmore! This item should have been recalled. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. We bought the Elite in 2014. We spend a lot of money on their appliances and this is how they treat us? Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Same issue as the hundreds have expressed prior to my comment. I have an appointment today but just got a call from the technician that he is delayed and may not come. I bought it in 2014. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. We purchased it again the following year, and again. Kenmore Elite with LG technology. BS. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues.
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