It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. I pay for that service through Frontier Communications who by the way ** me up from the onset. Note: I recorded both Sprint phone conversations. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? If reporting correctly, it can stay on reports for 7 years from DOFD. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. Were available to help by phone at 1-800-444-8485 or online through our contact form. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. We sent you several validation notices. Dont click on those slick Ads! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. The records of Verizon Wireless show that your balance of $38.63 is due in full. 2 years later they are contacting me saying I owe them money. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: My tertiary goal is to pay as little as possible. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Just wanted to share. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Sprint sent account to collections, Convergent Outsourcing. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. There, you will be able to submit your phone number to our Do Not Call list. Read More . Bryan Sankey's Phone Number and Email Last Update. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. How does that work ? I know this thread is a few months old but I thought I'd share my experience. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Convergent Outsourcing help - myFICO Forums - 6148102 It may not be copied without the written permission of Ripoff Report. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I was able to settle account for $500, which is a victory as the original amount was $1083. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Convergent Outsourcing does not accept payment in exchange for credit deletion. If you have a valid email address on file with us, you will receive a password-protected receipt via email. :'(. It is on my credit report now. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. Copyright 1997-2023 Ripoff Report. But, when I asked directly who she represented, she said she represented Convergent. Its location on this page may change next time you visit. I would invite you to contact our Compliance Department by Email at #[email protected] should you require further assistance. Convergent Outsourcing Sprint bill : r/personalfinance - Make the payment with them through chat. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. If that means pay in full, so be it. Many factors affect your FICO Scores and the interest rates you may receive. You may find that it wont budge, even after you try the strategies above. So yeah. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. FRAUD ALERT! But we can send a letter out showing settled. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. More details on software and accessibility are available at WebAIM.org. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. More details on software and accessibility are available at WebAIM.org. It took a few people and tries but they are finally deleting. The original creditor is Sprint (cell phone company). BUT UNJUST DONT PROSPER. This morning I received a phone call from a debt collections agency Convergent Outsourcing. The contact details for Convergent Outsourcing are: 800 SW 39th Street. This is one of the reasons I love the forum, helpful recent experiences. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? Doubt they will remove it. Convergent Healthcare | 3,323 followers on LinkedIn. I don't dispute that I ever had a Sprint account. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. Least it wont be counted as owed any longer and can age off in time. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. I called the Federal Bureau of Consumer Protection and filed a report. Also make sure to file a complaint with your state attorney generals office. Never make an agreement with a debt collection agency over the phone. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. I received a letter from Convergent saying sprint placed my account with their office for collection. Since I paid what I owed to Sprint how can they possibly own this debt? I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. Our systems are updated and employees are informed when there are any changes made to the collection statutes. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Options to consider with Convergent Outsourcing collections. Thank you for visiting Convergent Outsourcing to make a payment on your account. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. ConsumerAffairs is not a government agency. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Convergent Healthcare | LinkedIn - Tell them you want to pay in full directly for your old bill. Please Help Me Get Convergent Off of My Report! As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. I got a letter stating I owed monies to Sprint. Get buying tips about Debt Collection Agencies delivered to your inbox. The only advice I can offer you is not to feed into their urgency. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Tell us has your experience with this business or person been good? Unfortunately, you cannot get your account number online at this time. Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. It often has more success because of its industry knowledge and negotiation tactics. How those businesses take care of those complaints is what separates good businesses from the rest. Who is Convergent Outsourcing? These notices included your right to dispute the balance owed. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Seemed reasonable, but what a scam. Is Convergent Outsourcing a Scam? Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Unsubscribe at any time. Sent collection notice for a bill with a wireless provider I have never used. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Convergent Outsourcing was the most recent CA to report on this debt. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Copyright 1997-2023, Ripoff Report. So I called the number listed he ask for last 4 of my SS# and address. If someone knows please reply. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent Outsourcing: how to remove them from your credit report Convergent Outsourcing, Inc. is a debt collection agency. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. Advertisers above have met our We understand that collections is often an emotional and overwhelming process. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. She said to give them a call and try to settle for less with them. They are offering me a 50% settlement offer of, $806.93. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. I'm down to one last account, and would like some guidance on how to tackle it. Further information is available in our FICO Data Privacy Policy. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Stop breaking the law. Even if someone you speak to says no, try someone else or on another day. Learn more about how we make money. Please contact the moderators of this subreddit if you have any questions or concerns. The letter needs to explain the reason for your late payment and why youre requesting removal. I made arrangement to pay for some equipment for renting it, I did not owe them any money. How to Remove Convergent Outsourcing from Your Credit Report As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Further dinging score. Debt collection from Convergent Outsourcing on Sprint phones I - reddit That said, about six months later I decided to clean this up. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Join our community, read the PF Wiki, and get on top of your finances! Who We Are - Convergent BPO Have anyone dealt with sprint/ convergent outsourcing in the past? Received several calls from this Company. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. Unbelievable!! In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. I let him know I didnt make this bill. Create an account to follow your favorite communities and start taking part in conversations. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. he said this was a bill collection agency. I ended up paying the entire balance through sprint in order to get account removed. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. I asked her if Convergent owned the debt. See reviews below to learn more or submit your own review. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. If so how did you proceed? Phone 2 hrs, transferred numerous times and then they hang up! Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Companies across the United States contact us to help them recover debts. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. They sent my acc. I called Sprint to get some information on the account. They're just trying to meet their own metrics. I got a letter from these people saying that I owe T-Mobile $57.00. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Press J to jump to the feed. I also called convergent and they only collecting on sprint behalf. Of course, things are a little different now after the pandemic. Sprint sent account to collections with Convergent Outsourcing - reddit This company doesn't seem reputable. I need some advice on how to proceed with this collection account. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. They might say yes or no. All rights reserved. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Convergent Outsourcing, Inc. is a debt collection agency. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. New comments cannot be posted and votes cannot be cast. My ultimate goal is to get the collection account off of my credit reports. IF they said yes, it would be deleted, confirm with them again after paying. Somehow before I did they bought the debt and are reporting it. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. For more information about reviews on ConsumerAffairs.com please visit our Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. I was so close to a derogatory free report. I will keep you posted on how/if it gets reported this month and going forward. Learn more about obtaining detailed information about your account over the phone. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. Wait. In business since 1950, Convergent is one of Americas leading collections agencies. It dropped off after a while. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. I am not paying them another dime. This is your right under the FDCPA. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26.
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